How Does Your Brand Rank? 2017 Customer Loyalty Statistics
A variety of research shows that today’s customers place a priority on receiving exceptional service. A 2011 report published by...
Improving Hospitality, One Bouncer At A Time
While it may not be the first thought that goes through your head when you think of a Bouncer, hospitality is an important part of the...
Under Fire: The Alcohol Service Industry
The words 'active shooter' and 'mass shooting' have plagued our minds and hearts. Our newsfeeds have been filled with consta
New Year's Eve, Own Your Position
In our industry, New Year's Eve can be overwhelming to some. Hopefully these tips will make your night operate as efficiently as possibl
The Face of Nightclub Security
Managing a large security team is like being the head coach of a NFL team. You have to find the right talent that fits your playbook (the ve
From Nightclub Security to Executive Protection
As I went through my iPhone photo album tonight, I relived all the locations I have visited in the last few years on various protection...
The Evolution of Nightclub Security: What Has Changed?
When I began my career in nightclub security nearly a decade ago, the job was very different then it is today. The job was simple enough...
What's in your Toolbox? Choosing the right gear for Nightclub & Bar Security
Throughout my career in the security industry, I've learned various types of gear and equipment to carry on me. Early on, I thought I...
Nightclub & Bar Security Operations and Management
In nightclub & bar security there are three goals: Protect the people, protect the property, and protect the business.